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Overview of Terms: These terms ("Terms") outline the
conditions of your Curacao Club Membership ("Membership"). This
agreement is between you and Curacao, including its affiliates and
authorized service providers ("Curacao," "we," or "us"), and it details
our mutual rights and responsibilities. The Terms, along with your
purchase receipt, any applicable terms for using icuracao.com, Curacao
Credit Card Terms and Conditions, and any other services, special
pricing, promotional offers, or benefits associated with the Membership,
form the complete agreement regarding your Membership. By enrolling in
and using the Membership, you agree to these Terms and any updates or
modifications. We may revise these Terms or discontinue the Membership
program at our discretion.
Note: as described in Section 6, the Membership automatically renews on
an annual basis unless member opts out of automatic renewal. See Section
6.
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Membership Benefits: The Curacao Club Membership offers
various benefits including special pricing, promotional deals, and other
perks ("Membership Benefits") to the registered Member ("Member," "you,"
or "your"). Any benefits delivered to your home will be available only
at the primary address linked to your Membership, which must be within
80 miles areas around any Curacao store. Membership purchases and
benefits are restricted to these areas and are not available where
prohibited by law. Currently, Membership is not available to individuals
outside these specified areas.
There are three tiers of Membership with varying benefits currently
being offered at the prices set forth in the attached
Exhibit A:
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Curacao Club Rewards Program
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Curacao Rewards Program (βProgramβ): The Program
allows members to earn a percentage of qualifying purchases as
reward vouchers. As a Member you will earn rewards(βRewardsβ) for
every $500 in Eligible Purchases or transactions made by you, the
person to whom the membership was issued, during any 12-month
cycle from the program launch and/or the date the membership was
enrolled (βReward Periodβ), as set forth below. The amount of
Rewards earned is determined by the amount of Eligible Purchases
and/or transactions made during any Reward Period and by the type
of account, as set forth below. The Program is provided by Curacao
and is restricted to individuals with an active Curacao Club
membership subscription. The Program and the ability to earn
Rewards are only available to Curacao Club Members.
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Eligible Purchases: means net purchases (less
credits, returns, and adjustments) of goods and services made
using your Curacao membership. Eligible Purchases do not include
money transfer, returns, refinance balances, cash loans, taxes,
disputed or unauthorized purchases/fraudulent transactions or any
other transactions that Curacao may determine in its sole
discretion are not eligible to earn Rewards.
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Earning Rewards: Essential Members will earn a
$10 digital voucher whenever they accumulate $500 eligible
purchases within any Reward Period. Advanced and Elite Members
will earn a $20 digital voucher whenever they accumulate $500
eligible purchases within any Reward Period. There is no minimum
amount of Eligible Purchases required before earning Rewards and
no maximum limit on the amount of Rewards you can earn. However,
you will receive the digital voucher every time you accumulate
$500 in Eligible Purchases or transactions. Digital vouchers can
be used only for purchases and cannot be redeemed for cash,
Curacao gift cards, or used as a form of payment on the Curacao
account. Curacao will not re-issue any expired digital vouchers,
nor will it credit the account with unused Rewards; digital
vouchers are only valid within 30 days of issue. Any Rewards
balance in your account that did not qualify to earn you a voucher
within the Reward Period will be reset to zero for the next Reward
Period cycle.
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Using your Curacao Rewards: Rewards earned in any
Reward Period will be made available for you via email and text
message (registered in the Memberβs information) after the Reward
is earned during the Reward Period. The email and text message
will notify you of a digital voucher you can apply using your
Curacao membership within thirty days of the voucherβs issuance.
To review your Rewards progress, log into myaccount.icuracao.com
or download the Curacao app to view your Rewards. Currently
available to redeem in stores only.
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Additional conditions: You may not transfer
Rewards earned to anyone else. You acknowledge that the Program is
a promotional program as to which no consideration has been paid
by or to you and that the Rewards have no cash value. Unless and
until you redeem Rewards in accordance with these terms and
conditions, no right, title, or interest in the Rewards has been
earned. Nothing herein requires Curacao to provide Rewards to any
Curacao Club Member or issue any voucher to you if the Program has
been canceled, terminated or suspended. The Program, including
these terms and conditions, is subject to the Governing Law and
Arbitration provisions of the agreement governing your Curacao
account. You consent and authorize Curacao and any of its
subsidiaries and affiliates or any non-affiliated third parties
with whom they contract to manage the Program, as necessary, to
effect, administer, enforce, service, or fulfill the terms of the
Program. The Program is void where prohibited by federal, state,
or local law.
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Members with Curacao Credit Accounts: Membership
benefits are additional to, and separate from, the benefits, obligations
and terms of the Curacao credit card. Membership is available to Curacao
card holders in good standing. Therefore, to maintain Membership in any
tier, you must open and maintain your Curacao credit account in good
standing throughout the Membership period and verify your Member
Address. Membership benefits commence upon payment of the annual fee.
The Curacao credit account terms and conditions are detailed at
https://icuracao.com/terms. We may link an existing credit account to
your Membership.
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Compliance with Terms:
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Prior to enrollment, you will receive an email and/or SMS
containing the Membership Terms and requesting your acceptance
thereof. Acceptance through such electronic means, or enjoyment of
the benefits of the Membership, will be deemed to constitute
acceptance of the Membership Terms and enrollment. Failure to
comply with the Membership Terms (as may be modified from time to
time) or to maintain your Curacao credit account in good standing
may result in suspension or termination of Membership benefits, or
Membership cancellation, without refund or credit for any
Membership fees or charges.
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Membership Benefits are for personal use only and may not be
resold, transferred or used for commercial purposes.
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Eligibility for Benefits: We may request information to
verify that you are the Member receiving the benefits. To access
Membership Benefits online, log into icuracao.com with your profile. For
in-store, phone, or remote chat transactions, identify yourself as a
Member. Membership is non-transferable and only available to individuals
who are of legal age. Benefits are valid at Curacao locations and on
icuracao.com.
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Renewal, Opt-out of Automatic Renewal, and Cancellation:
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Automatic Renewal:
Your Curacao Club Membership starts on the purchase date, is a
12-month program and renews annually until you opt out of
automatic renewal. We will charge your designated Curacao credit
account or credit/debit card on file each year for the Membership
fee plus applicable taxes, with prior notice of any price changes.
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Opt-out of Automatic Renewal: You may stop your
auto-renewal by calling 1-888-287-2226, visiting a Curacao store,
or through myaccount.icuracao.com by logging in to your account at
any time during your membership term. To avoid membership renewal
fee, you must opt-out of automatic renewal before your renewal
date.
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Cancellation of Membership:
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By You: You may request cancellation of
membership and refund of membership fee within 30 days after
your renewal date, provided no benefits have been used.
Other than as stated above, all Membership fees and charges
are non-refundable
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By Us: We may cancel your Membership at any
time due to failure to maintain your Curacao credit account
in good standing, non-compliance with Terms, or nonpayment.
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Renewal Notice and Changes: We will notify you at
least 30 days before your renewal date via email, SMS, or USPS
mail, according to your preference, regarding the then current or
proposed Curacao Club Membership terms and conditions, pricing,
and instructions on how to continue or cancel your Membership. We
may discontinue the Membership or offer new, different or changed
terms and prices. If the Membership price changes, your credit
account will be charged the new rate.
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Changing Terms During Term: During your
Membership term we reserve the right to change Membership pricing,
benefits or Terms, including termination of the Membership
program, in our sole discretion. We will provide you 30 daysβ
prior notice of (1) changes in pricing, (2) other changes having a
materially negative effect on your benefits or the right to
receive such benefits, or (3) termination of the Membership
program, via email, SMS, or USPS mail (according to your
preference) and by posting updated Terms at icuracao.com. If you
disagree with the changes and want to terminate your Membership
you may cancel your Membership (using any of the methods set forth
above) within 30 days of the date of the notice. At that time, we
will credit you with a proportionate share of the Membership price
minus the value of any benefits you have received. Continued use
of the Membership after changes constitutes acceptance. Tier
upgrades and downgrades may be requested at any time and will go
into effect on your renewal date.
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Service Limitations: We are not liable for delays or
failures beyond our control, system, data and communication failures,
strikes, riots, war, terrorism, epidemics or any act of God. We may
suspend or limit Membership Benefits if we detect or suspect fraud or
abuse.
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Liability Limitation: TO THE MAXIMUM EXTENT PERMITTED
BY LAW: (A) WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES, INCLUDING DATA RECOVERY COSTS; AND (B) OUR
LIABILITY IS LIMITED TO THE ORIGINAL PURCHASE PRICE OF THE MEMBERSHIP,
INCLUDING TAXES.
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Agreement to Arbitrate and Class Action Waiver: In
consideration of the mutual promises in this agreement, you agree that
any claim, dispute or controversy relating in any way to your
relationship with us (βClaimβ) shall, at the demand of any party, be
resolved by arbitration before the American Arbitration Association
(βAAAβ) under its Consumer Arbitration Rules in effect when the Claim is
filed, except that neither party may demand arbitration of any Claim
filed in small claims court. This agreement to arbitrate means that you
will not be able to have the dispute settled by trial (other than small
claims court) or before a jury or to participate in a class action in
court, and other rights you would have in court, including your right to
appeal, may not be available. Any arbitration will take place in Los
Angeles County, California or at any other mutually acceptable location.
Where the applicable law allows it, the award may include attorneysβ
fees and other expenses. The award, at a minimum, shall be a reasoned
award. Either party may appeal the award pursuant to the AAAβs Optional
Appellate Arbitration Rules. The award shall not be considered final
until the time for filing the notice of appeal pursuant to the Appellate
Rules has expired. After the award has become final, any party to the
arbitration may enter judgment upon the arbitration award in any court
having jurisdiction over the award and may have that judgment enforced
by any court having jurisdiction over that judgment.
NO ARBITRATOR OR COURT MAY ORDER, PERMIT OR CERTIFY A CLASS ACTION,
REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL LITIGATION OR
CONSOLIDATED ARBITRATION IN CONNECTION WITH THIS AGREEMENT. NO
ARBITRATOR OR COURT MAY ORDER OR PERMIT A JOINDER OF PARTIES OTHER
THAN ANY CO-MEMBER. YOU WAIVE THE RIGHT TO INITIATE OR PARTICIPATE IN
A CLASS ACTION, REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL
LITIGATION OR CONSOLIDATED ARBITRATION RELATED TO YOUR MEMBERSHIP. This arbitration clause shall not
apply to any Claims as to which the
limitations herein on class actions or class-action or consolidated
arbitration are not permitted by applicable law. If any provision of
this arbitration clause should be found invalid or unenforceable, that
determination shall not affect the enforceability of the remaining
provisions.
YOU MAY REJECT THIS ARBITRATION CLAUSE, BUT YOU MUST DO SO PROMPTLY.
If you do not wish to be bound by this arbitration clause, you must
notify us within 60 days from the date of your enrollment by mailing a
written rejection notice to: Arbitration Manager, Curacao Legal
Department, 1605 W. Olympic Blvd., Ste. 510, Los Angeles, CA 90015.
The notice must include your Account number and a clear statement of
your intent, such as βI reject the arbitration clause in the Curacao
Club Membership Terms and Conditions."
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Choice of Law, Jurisdiction and Venue: This agreement shall be
governed by the substantive law of the State of California without
regard to conflicts of laws. You agree to submit to the jurisdiction
of the courts located in the state of California. Any action or
proceeding not submitted to arbitration pursuant to Paragraph 9 above
shall take place in the state or federal courts located in Los Angeles
County, California.
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Integration, Severability, Amendments: This agreement
constitutes the sole and entire agreement between us with respect to the
subject matter of this agreement and supersedes all prior and
contemporaneous understandings, agreements, representations, and
warranties, both written and oral, with respect to the subject matter.
You and we each acknowledge that you and we have not relied on any
statement, representation, warranty, or agreement of the other party or
any other person on that partyβs behalf, including any representations,
warranties, or agreements arising from statute or otherwise in law,
except for the representations, warranties, or agreements expressly
contained in this agreement. If any term or provision of this agreement
is invalid, illegal, or unenforceable in any jurisdiction, such
invalidity, illegality or unenforceability shall not affect any other
term or provision of this agreement or invalidate or render
unenforceable such term or provision in any other jurisdiction. No
amendment to this agreement is effective unless it is in writing,
identified as an amendment to this agreement and signed by an authorized
representative of each party.
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Electronic Signatures: Acceptance of the Terms, and any
other agreement, notice or documents to be delivered in connection
herewith or in connection with the Membership may be executed by
electronic signature, and that any electronic signatures appearing on
this agreement, or such other documents are the same as handwritten
signatures for the purposes of validity, enforceability, and
admissibility. The use of electronic signatures and electronic records
(including, without limitation, any contract or other record created,
generated, sent, communicated, received, or stored by electronic means)
shall be of the same legal effect, validity, and enforceability as a
manually executed signature or use of a paper-based record- keeping
system to the fullest extent permitted by applicable law, including the
Federal Electronic Signatures in Global and National Commerce Act, the
California Uniform Electronic Transactions Act, and any other applicable
law.