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iCuracao.com Return Policy

Follow these 5 simple steps to return an item:

  1. Contact Curacao Customer Service Team for RMA # and Return Label (1-866-410-1611)
  2. Print Return Authorization and Label
  3. Prepare package (original manufacturer’s package required)
  4. Attach Return Label
  5. Ship package

 

Major Appliance

Furniture & Mattresses

Television

General Merchandise

Product Malfunction (Defective)
  • 15 Days from delivery/will call
  • Inspection Required
  • 7 Days from delivery/will call
  • Inspection Required
  • 15 Days from delivery/will call
  • Inspection Required
  • 15 Days from delivery/will call
Damaged
  • 15 days from delivery
  • 7 days from delivery
  • 15 days from delivery
  • 15 days from delivery
Other Return Reasons
  • 15 Days from delivery/will call
  • 10% restocking fee
  • Product Pickup fee
10% restocking fee includes product re-select and/or return only

Pickup fee is equivalent to the original delivery fee.

The pickup fee is waived in the case of product reselection.
  • 7 Days from delivery/will call
  • 10% restocking fee
  • Product Pickup fee
10% restocking fee includes product re-select and/or return only

Pickup fee is equivalent to the original delivery fee.

The pickup fee is waived in the case of product reselection.
  • 15 Days from delivery/will call
  • 10% restocking fee
  • Product Pickup fee
10% restocking fee includes product re-select and/or return only

Pickup fee is equivalent to the original delivery fee.

The pickup fee is waived in the case of product reselection.
  • 15 Days from delivery/will call
  • 10% restocking fee
  • Product Pickup fee
10% restocking fee includes product re-select and/or return only

Pickup fee is equivalent to the original delivery fee.

The pickup fee is waived in the case of product reselection.

This does not include products marked as Final Sale.

 

Return Policy for Cosmetics:

  • Sealed/Unopened
  • Full Return or exchange
  • Allergic reaction has a 15 day return policy
  • Product “gently” used has 15 day return

Return Policy for Drones:

7 Days Return Policy. All returns MUST be in their original manufacturer’s package, sealed and unopened. The package MUST match the original package Serial Number. No Returns for Buyer’s Remorse. If the product is unsealed and opened, no return will be accepted.

Missing Accessories:

No returns will be accepted if any accessory is missing.

Product malfunction (manufacturer warranty without a protection plan):

  • Contact the manufacturer

Return Policy for Watches & Handbags:

15 Days Return Policy for Watches & Handbags

  • Sealed/Unopened.
  • Full Return or exchange.
  • Defective/Non Functional.

Return Policy for Sunglasses:

15 day return policy for sunglasses

  • Full Return or exchange upon inspection.
  • No cosmetic damage.
  • No scratched on lenses will be accepted.

Products with diamonds and gold are final sale. Along with any jewelry that has been manipulated with (resizing)

Return Policy for Personal Care:

15 Days Return Policy

  • Sealed/Unopened
  • Full Return or exchange
  • Defective/Non Functional
  • Product “Must” be clean and unused for any returns.